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Creating an AI Chatbot for your business

AI Chatbot is an intelligent virtual assistant that works 24/7 and helps automate communication with customers. The system uses artificial intelligence to analyze queries and provide relevant answers, based on a complete knowledge base about your goods and services.

The bot can work both on your website and in social networks, providing instant communication with customers and gathering important information for the sales department. In case of complex questions, the system automatically transfers communication to a live manager, saving the entire communication history.

Order service

24/7 customer support

Automatic responses to requests 24/7, without weekends or breaks

Saving company resources

Reducing the burden on managers and optimizing the work of the sales department

Collection and analysis of customer data

Forming a portrait of the client and his needs for the further work of managers

You need it if

A large flow of customer requests
Every day, your managers receive dozens of the same type of questions, the answers to which can be automated
Fast processing of requests is required
Customers expect instant answers to their questions at any time of the day
It is important to keep the communication history
It is necessary to have a complete picture of communication with the client for further work
There is a need for query analytics
It is important to understand what questions are most often of interest to customers
A large load in many communication channels
You communicate both on the website and in social networks

Stages of AI Chatbot development

Chatbot for the site:

Preparatory stage

• Site structure analysis
• Collection of information about goods/services
• Formation of the knowledge base
• Identification of key communication scenarios

Technical integration

• Installation on the site
• Settings for interaction with the catalog
• Connection of payment systems (if necessary)

Learning the system

• Loading the product database
• Setting search algorithms
• Creation of response templates
• Testing different scenarios

Launch and optimization

• Test period of work
• Analysis of the first results
• Correcting answers
• Expanding the knowledge base

Chatbot for social networks:

Preparatory stage

• Analysis of communication channels
• Studying the specifics of each social network
• Formation of a communication strategy
• Definition of key requests

Setting up integrations